Welcome to ITST Individualreisen GmbH & Co. KG and our online presence, in particular www.tanzania-tours.de
We are pleased that we have aroused your interest in our offers. Protecting your privacy and your personal data is very important to us. The collection and use of your data is therefore always in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). In the following we - as the person responsible for data processing - inform you about which data we collect and how we process this data.
1. Personal Data
Personal data within the meaning of the GDPR is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of that natural person. Personal data is only stored if this is necessary to provide the booked service, to comply with legal requirements or for the purpose stated below.
2. Anonymized data / log files
You can visit our website without having to collect any personal data. However, every time you visit our website, certain anonymous data is stored, e.g. which page or which offer was accessed. However, this data is not personal and is therefore not subject to the legal regulations of the GDPR or the BDSG.
The website operator or site provider collects data about access to the site and saves it as "server log files". The following data is logged in this way:
Visited website, time of access, amount of data sent in bytes, source/reference from which you came to the page, browser used, operating system used, IP address used.
The data collected is only used for statistical evaluations and to improve the website. However, the website operator reserves the right to subsequently check the server log files if there are concrete indications of illegal use.
Anonymous data is collected solely for statistical evaluation in order to improve our offer. Please note the point "Right to information / right of withdrawal".
3. Purpose of collecting personal data
However, the collection of personal data becomes essential if you contact us via our portal or would like to use other offers on our site for which personal data is essential.
In accordance with the legal regulations and in the interests of data economy, only data that is required for the provision of this service is usually collected. As far as we ask for further information in our forms, the information is always voluntary and marked as such.
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session. Storage in log files also takes place to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Our legitimate interest in data processing in accordance with Article 6 (1) (f) GDPR also lies in these purposes.
If a trip or other service is booked, the data collected will be used to process this booking, within the legal requirements for advertising purposes and for statistical purposes.
We also use the personal data stored by us to maintain customer relationships, for customer support (e.g. information about the course of your stay), to carry out our own advertising and marketing measures (e.g. sending catalogues, other advertising mail within the legally permissible framework, inquiries about customer satisfaction ) and for order processing.
4. Legal basis for processing personal data
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Art. 6 Paragraph 1 lit. f GDPR serves as the legal basis for the processing.
5. Disclosure of Personal Data to Third Parties
Your personal data will only be passed on within the relevant, in particular data protection and competition law requirements.
Insofar as this is necessary for the provision of the contractual service owed by us or legal obligations, your data will also be passed on to subcontractors or service providers for the provision of the service in our name or on our behalf (e.g. technical processing of the postal and e-mail shipping, payment processing, customer service).
In addition, the data is passed on to people or companies to process your booking, in particular to airlines, tour operators, hotels, travel agencies, rental car companies, cruise lines, authorities, etc. Please note that the data protection regulations at the headquarters of these people and companies may be affected by those may differ in Germany.
Your data will also be disclosed and transmitted to third parties if we are obliged to do so by law or due to a legally binding judicial process.
You have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance from the person responsible to whom the personal data was provided.
6. Storage and deletion of data
Your personal data will be stored within the scope of the purposes stated under “Purpose of collecting personal data”. The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The legislator has issued a variety of storage obligations and periods. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
7. Use of cookies
We use cookies (small computer files with text information that the web server sends to your internet browser) to improve your experience when visiting our online offers. For example, some notices only appear once if you allow us to set a cookie. In addition, our cookies have an expiration date. If you delete your cookies manually before they expire, you will receive a new one the next time you visit the site, provided you do not block the storage of the cookie.
The technical specifications stipulate that only the server can read a cookie sent by it. We assure you that we will not store any personal data in cookies.
Unfortunately, it is only possible to a limited extent to use our offers without accepting cookies. We therefore recommend activating cookies permanently for our website. Most internet browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies and set your Internet browser so that it notifies you as soon as cookies are sent.
The legal basis for the processing of personal data using cookies is Art. 6 Para. 1 lit. f GDPR.
The legal basis for the processing of personal data using cookies for analysis purposes is Article 6 (1) (a) GDPR if the user has given their consent.
8. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94 United States ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
The Google tracking codes on this website use the "_anonymizeIp()" function, which means that IP addresses are only processed in abbreviated form in order to rule out direct personal reference. You can object to the collection and storage of data at any time with effect for the future. By clicking the "Deactivate" button, tracking is completely prevented. In order for the objection to be permanent, the browser used must accept cookies. Alternatively, data collection can be objected to by using a Google browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin: tools.google.com/dlpage/gaoptout
9. Facebook Social Plugins
This website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of the Facebook Social Plugins can be viewed here: developers.facebook.com/plugins.
If a website of this website is called up that contains such a plugin, the browser used establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to the browser used and integrated into the website by it. We therefore have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore inform you according to our state of knowledge: through the integration of the plugin, Facebook receives the information that the corresponding page of our website has been accessed. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins (e.g. click the "Like" button or leave a comment), the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and store your IP address. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as related rights and setting options for protecting privacy can be found in Facebook's data protection information: www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting this website. It is also possible to block Facebook social plugins with add-ons for the browser used, for example with the "Facebook Blocker".
10. Facebook-Conversion-Pixel
This website uses the “Facebook Pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). In this way, the behavior of users can be tracked after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising.
The data collected is anonymous to us, so it does not allow any conclusions to be drawn about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines (https://www.facebook.com/about/privacy/). The user can enable Facebook and its partners to place advertisements on and outside of Facebook. It can also save a cookie on its computer for these purposes.
By visiting our website and our Facebook page, you consent to their use. In order to generally object to the use of cookies on the computer, the Internet browser can be set in such a way that no more cookies can be stored on the computer in the future or cookies that have already been stored are deleted. However, switching off all cookies can mean that some functions on our website can no longer be executed. The user can also disable the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: www.aboutads.info/choices/
11. Using the Instagram Button
This website uses social media plug-ins from the social network Instagram, which is operated by Instagram Inc., 1601 Willow Road, Menlo Park, California, 94025, USA. The Instagram plugin can be recognized by the »Instagram button« on our homepage.
If you press the Instagram button while you are logged into your Instagram account, content from our website can be linked to your Instagram profile. This allows Instagram to associate your visit to our site with your user account.
We expressly point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram. Further information on this can be found in Instagram's data protection declaration at: instagram.com/about/legal/privacy .
12. Youtube
This website uses a link to YouTube from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We use the "extended data protection mode" when embedding, so that usage information is only transmitted when the video is started. In this case, it is transmitted which specific page of our website you visited and which video was viewed. If you are logged into your YouTube account, you enable YouTube to assign your page views directly to your personal profile. Further information on the collection and processing of your data by YouTube can be found in the relevant data protection notices at www.youtube.com.
If you want to be sure that no data about you is stored on YouTube, do not click on the embedded videos.
13. Security, Questions and Suggestions, Responsible
Last but not least, security also depends on your system. You should always treat your access information confidentially, never let the web internet browser save passwords and close the internet browser window when you end your visit to our website. In this way you make it more difficult for third parties to access your personal data.
Use an operating system that can manage user rights. Set up several users on your system in the family and never use the Internet with administrator rights. Use security software such as virus scanners and firewalls and keep your system up to date.
The person responsible for this online presence within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
ITST Individualreisen GmbH & Co. KG
Tanzania Special Tours
Mühlbachstrasse 25
70794 Filderstadt/Germany
Phone +49 711 7778712
itst(at)tanzania-tours.de
www.tanzania-tours.de
14. Right to information / right of withdrawal; other data subject rights
You have the right:
• to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data was or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to complain, the origin of your data, if not collected from us, and the existence of automated decision-making including profiling and, if necessary, meaningful information about their details;
• In accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
• According to Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
• pursuant to Art. 18 GDPR to demand the restriction of the processing of your personal data if you dispute the accuracy of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need them to assert them, You need to exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
• According to Art. 7 Para. 3 GDPR, to revoke your consent given to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future and
• to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.
You are of course entitled to these rights free of charge. To revoke your consent to the use of data, to request information or to have it corrected, blocked or deleted, or to exercise other data subject rights, please contact:
ITST Individualreisen GmbH & Co. KG
Tanzania Special Tours
Mühlbachstrasse 25
70794 Filderstadt/Germany
Phone +49 711 7778712
itst(at)tanzania-tours.de
www.tanzania-tours.de
